Seller detection on replies was a case-insensitive substring match over the
configured keyword list, and every hit landed in `human-required` alongside
genuine prospects that need a person. Off-platform pushes were only checked
for r4r policy modes, as were the under-18 signals.
Three layers now:
- New `off-platform-signals` module matches on normalized text (unicode
folding, zero-width stripping, leet mapping, separator removal), so
`0nlyf4ns`, `t3l3gr4m` and `t e l e g r a m` are caught. Ambiguous terms
need context: `snap` on its own stays a photo request, never a kill.
- New terminal `killed` automation status. It records the evidence, sets the
durable seller flag, supersedes the pending claim, and resolves triage to
`done`, so killed conversations leave every actionable queue. Off-platform
kills are independent of `reddit.filterSellers`.
- Optional AI screening of inbound replies behind
`conversations.aiReplyScreening` (off by default). Runs only after the
deterministic gates pass, memoizes per inbound event, and fails open.
Under-18 and in-person/contact-detail signals now apply to every policy mode
rather than r4r only, and remain human handoffs rather than kills.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Missing conversations: recipient Reddit accounts that are deleted or suspended
left conversations unaccounted for. A new RecipientAccountStatusService polls
Reddit for the users behind cached conversations and records their account
status durably, with progressive backfill and delta-media fixes in ChatService
so history and images are no longer dropped mid-sync.
Media: attachMedia now surfaces download failures as MediaAttachmentError so the
sync cursor can be retried instead of silently losing an image, recognizes image
bytes when Matrix returns a generic content type, and keeps separate gallery
occurrences when the same asset appears in more than one event.
Manual inbox tab: the conversations list now carries the reply-loop status, so
the inbox can separate conversations the operator is driving by hand from the
ones automation is still handling. A Manual filter pill and a per-row chip
explain why each conversation was handed over.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Conversations were hard to manage because "unread" came straight from
Matrix's notification_count, and nothing in the app ever sends a read
receipt — so opening a conversation in the dashboard could never clear it
and the unread set only ever grew. The list also collapsed three
orthogonal facts into one word, labelling "they spoke last and we have
not replied" as "Up to date".
Read state is now ours:
- conversation_read_state table (migration 19) plus
ConversationReadStateRepository, kept separate from conversation_states
so a read write can never be lost to mergeConversationState. The
watermark is monotonic, so a stale poll cannot resurrect an unread
badge.
- hasUnreadInbound and needsReply are derived server-side and returned on
every conversation. Matrix's `unread` stays on the contract but the
dashboard no longer reads it.
- POST /conversations/{id}/read|unread|status and
POST /conversations/bulk-read, with optimistic cache updates.
Inbox rework:
- List rows are a real grid (checkbox, open button, chip strip) instead of
a full-bleed absolute overlay button, which previously forced a
pointer-events escape hatch for anything interactive in a row. Rows use
aria-current rather than aria-pressed. Not a listbox: options must not
contain interactive descendants.
- Counted filter pills replace the select, independent state chips replace
the collapsed status word, plus a sort control (including oldest
unanswered), a per-account filter, age-coloured timestamps, and an
explicit count of rows hidden by the seller filter.
- Keyboard: j/k/arrows, Enter, u, e, / and Escape. Shortcuts yield to any
open dialog so Escape dismisses the modal, not the conversation behind
it. Multi-select with bulk mark-read and mark-done.
- Detail panel: auto-mark-read on open, a "New messages" divider pinned at
mount (deriving it from the live watermark made it vanish a second after
opening), triage actions in the header, the automation banner moved out
of the composer, day dividers with time-only stamps, and a flex column
so history scrolls in its own region instead of painting over the
composer.
- Row order freezes while a conversation is open, with a "N new — refresh"
pill, so a background poll cannot reorder rows mid-triage.
Two database tests rewound user_version by an offset from the latest
version, which silently re-targets a different migration whenever one is
appended. They now pin absolute versions.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
jjbrunton
Jamie Brunton