feat: hand off upsell conversations to humans

tests/conversation-automation.test.ts

@@ -2,7 +2,7 @@ import { describe, expect, it, vi } from 'vitest';
 import { ConversationAutomationService } from '../src/services/conversation-automation.js';
 import type { ConversationState } from '../src/services/conversation-state.js';
 
-function harness() {
+function harness(sellerKeywords: string[] = [], sellerDomains: string[] = []) {
   let saved: ConversationState | undefined;
   const chat = {
     refreshTopChats: vi.fn().mockResolvedValue(undefined),
@@ -20,6 +20,7 @@ function harness() {
   const logger = { info: vi.fn() };
   const service = new ConversationAutomationService(
     chat as never, ai as never, states as never, rateLimiter as never, logger as never,
+    false, sellerKeywords, sellerDomains,
   );
   return { service, chat, ai, states, getSaved: () => saved };
 }
@@ -59,6 +60,19 @@ describe('conversation automation', () => {
     expect(getSaved()?.automation.status).toBe('boundary');
   });
 
+  it('flags a potential upsell for human handoff without generating a reply', async () => {
+    const { service, chat, ai, getSaved } = harness(['onlyfans'], ['fansly.com']);
+    const result = await service.processConversation(incoming(1, 'My Fansly is https://www.fansly.com/example'));
+
+    expect(result).toMatchObject({ kind: 'human-required', remainingTurns: 0 });
+    expect(ai.generateMediaAsk).not.toHaveBeenCalled();
+    expect(chat.sendChatMessage).not.toHaveBeenCalled();
+    expect(getSaved()?.automation).toMatchObject({
+      status: 'human-required',
+      handoffReason: 'Potential upsell detected (domain: fansly.com).',
+    });
+  });
+
   it('completes when an inbound image is received', async () => {
     const { service, chat, getSaved } = harness();
     const result = await service.processConversation(incoming(1, '[Image]', [{