feat: add agent API and operational analytics

tests/conversation-outcome.test.ts

@@ -3,11 +3,18 @@ import { classifyConversationOutcome } from '../src/services/conversation-outcom
 
 describe('conversation outcome classification', () => {
   it.each([
-    ['That sounds fun, tell me more', 'engaged'],
+    ['That sounds fun, tell me more', 'unknown'],
     ['No thanks, not interested', 'declined'],
     ['Check my OnlyFans link in bio', 'upsell'],
     ['Stop messaging me', 'boundary'],
   ] as const)('classifies %s as %s', (reply, expected) => {
     expect(classifyConversationOutcome(reply)).toBe(expected);
   });
+
+  it('classifies a reciprocal multi-message conversation as engaged', () => {
+    expect(classifyConversationOutcome('That sounds fun, tell me more', {
+      messageCount: 4,
+      reciprocal: true,
+    })).toBe('engaged');
+  });
 });