feat: kill conversations on off-platform and seller pushes
Seller detection on replies was a case-insensitive substring match over the configured keyword list, and every hit landed in `human-required` alongside genuine prospects that need a person. Off-platform pushes were only checked for r4r policy modes, as were the under-18 signals. Three layers now: - New `off-platform-signals` module matches on normalized text (unicode folding, zero-width stripping, leet mapping, separator removal), so `0nlyf4ns`, `t3l3gr4m` and `t e l e g r a m` are caught. Ambiguous terms need context: `snap` on its own stays a photo request, never a kill. - New terminal `killed` automation status. It records the evidence, sets the durable seller flag, supersedes the pending claim, and resolves triage to `done`, so killed conversations leave every actionable queue. Off-platform kills are independent of `reddit.filterSellers`. - Optional AI screening of inbound replies behind `conversations.aiReplyScreening` (off by default). Runs only after the deterministic gates pass, memoizes per inbound event, and fails open. Under-18 and in-person/contact-detail signals now apply to every policy mode rather than r4r only, and remain human handoffs rather than kills. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
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@@ -43,12 +43,19 @@ export const CONVERSATION_POLICY_VERSION = 3;
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export type ConversationPolicyMode = 'legacy' | 'r4r' | 'r4r-media' | 'manual';
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export type HybridConversationPhase = 'rapport' | 'media-ask' | 'post-media-ask';
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/**
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* `killed` is terminal and distinct from `human-required`: the conversation was
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* ended because the other party is selling or pulling the conversation off
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* Reddit, so there is nothing for an operator to pick up. Everything else is a
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* handoff that still expects a human.
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*/
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export type ConversationAutomationStatus =
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| 'active'
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| 'image-received'
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| 'human-required'
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| 'boundary'
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| 'user-overridden';
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| 'user-overridden'
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| 'killed';
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export interface ConversationAutomationState {
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policyMode: ConversationPolicyMode;
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@@ -296,7 +303,8 @@ function parseAutomationState(value: unknown): ConversationAutomationState {
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? Math.max(1, Math.min(20, Math.trunc(parsed.maxAutomatedTurns)))
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: LEGACY_AUTOMATED_CONVERSATION_TURNS;
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const status: ConversationAutomationStatus =
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parsed.status === 'image-received' || parsed.status === 'human-required' || parsed.status === 'boundary' || parsed.status === 'user-overridden'
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parsed.status === 'image-received' || parsed.status === 'human-required' || parsed.status === 'boundary'
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|| parsed.status === 'user-overridden' || parsed.status === 'killed'
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? parsed.status
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: 'active';
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const rapportTurnsBeforeMediaAsk = typeof parsed.rapportTurnsBeforeMediaAsk === 'number'
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